Privacy Policy

01Who we are

This Privacy Policy explains how Nuvex Biotech (“Nuvex”, “we”, “us”) collects, uses and protects personal information when you contact us, request a quote, or use our website. Nuvex Biotech is a contract formulation research and development organization operating from Islamabad, Pakistan, with an affiliated entity at Suite 34349, Governors Avenue, Dover, DE, United States.

For any privacy question, or to exercise your rights, contact us at info@nuvexbiotech.com.

02Information we collect

We collect only what we need to respond to you and provide our services:

• Information you provide — when you submit our contact or quote form, or email us: your name, work email, company, country (if given), the project or molecule details you choose to share, and any further correspondence.
• Information collected automatically — basic technical and usage data such as IP address, browser and device type, pages viewed and referring links, collected through cookies and similar technologies where enabled.

You are never required to share confidential technical details to make an initial enquiry — share only what you are comfortable with until an NDA is in place.

03How we use your information

We use personal information to:

• respond to your enquiries and prepare quotes or proposals;
• provide, perform and administer our services;
• communicate with you about your project or our work;
• operate, secure and improve our website;
• comply with legal, regulatory and contractual obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects.

04Legal bases (where GDPR applies)

Where the EU/UK GDPR applies, we rely on the following legal bases:

• Consent — e.g. when you submit an enquiry through our form.
• Legitimate interests — to respond to you, run and secure our business, provided your rights do not override those interests.
• Performance of a contract — where we are delivering services to you.
• Legal obligation — where we must retain or disclose information by law.

05Confidentiality of your project information

06How we share information

We do not sell your personal information. We share it only:

• with trusted service providers (for example hosting, email or analytics) who process it on our behalf under appropriate confidentiality and data-protection terms;
• where required by law, regulation, or valid legal process;
• in connection with a business transfer, subject to the protections in this Policy.

07International data transfers

Nuvex operates from Pakistan and the United States and may serve clients in Europe, North America and Asia-Pacific. Your information may therefore be processed in countries other than your own. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for cross-border transfers of personal data.

08Data retention

We keep personal information only as long as needed for the purposes above — to respond to and manage your enquiry or engagement, and to meet legal and record-keeping obligations — after which it is deleted or anonymized. Enquiries that do not lead to an engagement are retained for a limited period and then removed.

09Your rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information, or complete incomplete information;
• request deletion of your information;
• restrict or object to certain processing;
• request portability of information you provided;
• withdraw consent at any time, without affecting prior processing.

California residents have the right to know, delete, and correct personal information, and to non-discrimination for exercising these rights; we do not sell or share personal information as defined under the CCPA/CPRA. To exercise any right, email info@nuvexbiotech.com. You may also have the right to complain to your local data-protection authority.

10Cookies & analytics

Our website may use essential cookies to function and, where enabled, analytics cookies to understand aggregate usage. You can control cookies through your browser settings. Where required, we request consent for non-essential cookies before they are set.

11Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12Children's privacy

Our website and services are intended for businesses and professionals and are not directed to children. We do not knowingly collect personal information from children.

13Changes to this policy

We may update this Policy from time to time. The “last updated” date above reflects the latest version. Material changes will be posted on this page.

14Contact us

For any question about this Policy or your personal information:

• Email: info@nuvexbiotech.com
• Islamabad: DHA-2 Commercial Sector A, Islamabad, Pakistan
• Dover: Suite 34349, Governors Avenue, Dover, DE, United States